€0.00 EUR
Free shipping this week
Loved by more than 200.000+ customers
Buy 2 get 1 free
Free shipping this week
Loved by more than 200.000+ customers
Buy 2 get 1 free
Free shipping this week
Loved by more than 200.000+ customers
Buy 2 get 1 free
Free shipping this week
Loved by more than 200.000+ customers
Buy 2 get 1 free
Free shipping this week
Loved by more than 200.000+ customers
Buy 2 get 1 free
Free shipping this week
Loved by more than 200.000+ customers
Buy 2 get 1 free
Free shipping this week
Loved by more than 200.000+ customers
Buy 2 get 1 free
Free shipping this week
Loved by more than 200.000+ customers
Buy 2 get 1 free
Free shipping this week
Loved by more than 200.000+ customers
Buy 2 get 1 free
Contact Information
For personalized assistance, please reach out to us at:
📧 hello@cadorie.com
📞 +31645587119
Q: Do you ship worldwide?
A: Yes
Q: Are there any shipping fees?
A: Shipping fees are calculated at checkout and may vary depending on your location and order size.
Q: How long will delivery take?
A: Each order is carefully prepared and shipped promptly. Delivery typically takes a few business days, though timing may vary depending on your destination. During sales season orders may take between 1-2 weeks to arrive. Rest assured, you will receive tracking details as soon as your order is on its way.
Q: What if I don't receive my order?
A: If you don't receive your order within 30 days after shipping, you are eligible for a full refund. Unless there is a good reason for the delay.
Q: Will I be charged with customs and taxes?
A: The prices displayed on our site are tax-free if you are outside of the EU, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Q: Which payment methods are accepted?
A: For your convenience, we accept all major payment methods, including PayPal, Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay.
Q: Can I return my order?
A: Certainly. We accept returns within 30 days of receipt, provided the item is unworn, unused, and returned in its original packaging. Contact our service team at hello@cadorie.com.
Q: Who is responsible for the return shipping costs?
A: Return shipping costs are borne by the customer unless otherwise stated in special promotions or offers.
Q: How will my refund be processed?
A: Once your return is received and inspected, we will promptly process a refund via your original payment method.
Q: Can I change or cancel my order?
A: As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
Q: What if I receive a damaged or incorrect item?
A: Our quality control team carefully inspects every piece. However, if you receive a damaged or incorrect item, please contact us immediately with photos so we can resolve the matter swiftly.
Q: Are Cadorie’s jewelry pieces waterproof?
A: Yes. Cadorie jewelry is crafted from premium stainless steel with 18k gold plating, designed to be water-resistant and to maintain its brilliance through everyday wear.
At Cadorie, we are committed to ensuring every piece brings beauty, confidence, and a sparkle to your life. Should you have further questions, our team will be delighted to assist you.
How can I contact Cadorie?
You can email us at hello@cadorie.com or fill in the contactform where our customer service team will be happy to help you with whatever you need!
